Plain-language summary: this page explains the rules and choices that apply to the current Echoing Shards website and pre-release game experience.
01
What this policy covers
This policy explains how information is handled when you visit the Echoing Shards website or use an official preview or game experience that links to this page.
The current public website is a pre-release showcase. It does not offer player registration, purchases, advertising, or third-party analytics.
02
Information we handle
When you visit, our hosting infrastructure may process standard technical information such as your IP address, browser type, device type, requested page, referring page, and request time. This information is used to deliver the site, prevent abuse, and investigate technical problems.
If you contact the Echoing Shards team, we may receive the details you choose to send, such as your name, contact information, and message. If accounts, multiplayer, or purchases are introduced, this policy will be updated before those features begin collecting additional information.
03
How information is used
We use information only where needed to:
- operate, secure, and troubleshoot the website and game;
- respond to support messages and feedback;
- understand aggregate service reliability and prevent fraud or misuse;
- comply with legal obligations and enforce our terms.
05
Retention and security
Information is kept only as long as reasonably needed for the purpose for which it was collected, including security, dispute resolution, and legal requirements. Technical logs are generally retained for a limited operational period.
We use reasonable administrative and technical safeguards, but no online service can guarantee absolute security.
06
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an objection to certain uses of your personal information. You may also have the right to complain to a local data-protection authority.
You can review device-level choices on the Cookie Settings page. Because the current site does not use non-essential tracking, opting out does not change its core experience.
07
Children’s privacy
The current service is not designed to collect personal information from children. If you believe a child has provided personal information without appropriate permission, contact us through the official support channel so it can be reviewed and removed where required.
08
Updates and contact
We may update this policy as Echoing Shards adds features or as legal requirements change. The date at the top identifies the latest version.
Privacy questions and rights requests can be submitted through the official support channel published on the Echoing Shards website or in the game. We may need to verify a request before acting on it.